• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Stockbridge Music

 Cart     My account
  • Home
  • What’s on
  • Venues
  • Reviews
  • About us
  • Become a Patron
  • Contact

Data Privacy Notice and Cookie Policy

Who we are

Stockbridge Music is not-for-profit Association organising music concerts for which we sell tickets to the public. We are a community group which exists to brings high quality classical music to Stockbridge at affordable prices. Our contact details are given at the end of this Notice.

What personal data we collect

We collect and process the name, postal address and email address of people who buy tickets online for our concerts.

In addition the credit or debit card details of online purchasers will be collected by our merchant service provider Stripe whose data protection policy can be viewed at https://stripe.com/en-gb/legal/dpa . We are not able to view card details stored by Stripe, and we do not hold any financial data for our ticketholders.

We collect and process the name and email address of people who sign up for our email newsletter.

We collect certain technical data of visitors to our website such as IP address, type of device and browser software as described in our Cookie Policy below.

How we use your personal data

If you are a ticket purchaser we make use of your personal data to process the purchase transaction. This data is stored on our website where is is processed by our subcontractor Northerwood Systems Limited https://northerwood.co.uk/ and our payment processor Stripe https://stripe.com/.

If you filled out our Newsletter form on this website, your details are automatically submitted to a secure online database provided by a Newsletter campaign management service, currently Mailchimp (mailchimp.com). If you filled out a paper form, we will manually add your data to the online database and then destroy the paper form.

Your personal data will only be used to process your purchase or email you information about forthcoming events organised by us. We typically send around 10-15 such emails per year.  You may unsubscribe from our list at any time using the unsubscribe link in any of our newsletters, or by contacting admin@stockbridgemusic.uk .

If you are on our newsletter list we make use of your personal data to send you information about future events. This data is processed by our newsletter service provider Mailchimp https://mailchimp.com/

Your data will only be used by Stockbridge Music, we do not pass your information on for use by any other third parties.

Basis for processing data and data retention period

Personal data for ticket holders is processed on the basis of contract, in order to perform our contract with you for the supply of a ticket we need to use your data in order to process the transaction and provide you with a ticket. We retain this data for up to 7 years in order to be able to provide data about our transactions if requested by government agencies such as HMRC.

In addition, if you buy a ticket we will use your data on the basis of legitimate interest to email you marketing information about future events. We consider that it is in your legitimate interest to know about future events similar to the one you attended. If you don’t wish your data to be used for this purpose you can unsubscribe from our marketing emails at any time using the link in the footer of the emails.

If you have signed up for our email newsletter list but have not yet bought a ticket, we will process your data on the basis of consent in order to email you marketing information about future events. You can withdraw your consent at any time by unsubscribing using the link in the footer of the emails, or by contacting us using the details at the end of this Notice.

Contact forms

If you contact us via the website contact form, we will use your details to reply to your enquiry and to any subsequent responses from you. If you contact us via the contact form you will not be added to our mailing list unless you specifically ask to be added.

How to request a copy of your data held by us

You have the right to view your personal data held by us. You can contact us on web@stockbridgemusic.uk or use the postal address given below.

You have the right to request us to correct any errors in your data, to request erasure of your data or to object to our use of it. We will honour your request if we are using your data for marketing purposes, however we may need to legally retain some of it if it has been used in a financial transaction.

How to complain about our use of your data

If you are not happy with the way we have used your data please contact us on web@stockbridgemusic.uk or write to the address below.

If after contacting us you do not get a satisfactory response you have a statutory right to raise a complaint with the Office of the Information Commissioner at https://ico.org.uk/

How to contact us

We can be contacted via the contact form on our website https://www.stockbridgemusic.uk/contact/

or by emailing web@stockbridgemusic.uk

Our correspondence address is 36 Pemberton Road, Lyndhurst SO43 7AN

Data Controller

Our Data Controller is our web administrator who can be contacted at web@stockbridgemusic.uk

———————————————————————————————————————

Stockbridge Music Cookie Policy

We make use of small pieces of software called cookies downloaded from our website to your computer. These cookies enable us to operate our ecommerce store and manage our website.

You have the right to reject these cookies but some of them are essential cookies without which you may not be able to complete a transaction in the online box office store.

Others are optional cookies which we use to track user journeys on our website in order to understand the use which is being made of our website. This information enables us to understand our users and improve their experience on the website. Our user tracking cookies are provided by Google Analytics.

When you first visit our website you will be offered the option to accept or refuse cookies. If you reject optional cookies but accept essential ones, you will still be able to use the website.

If you reject all cookies you may find our checkout system does not work correctly. We therefore recommend the acceptance of essential cookies if you intend to make a purchase.

Our cookies may collect technical data such as your IP address in order to ensure the safe completion of a transaction. They may also collect your IP address in order to understand the frequency and duration of visits to the website. They may also collect information about what type of device and web browser software you are using.

Our cookies do not collect any other personal data such as names or contact information.

If you have any questions about our use of cookies please contact using the contact details given at the end of our Data Privacy notice above.

Primary Sidebar

Sign up for our newsletter

Subscribe

* indicates required
/* real people should not fill this in and expect good things - do not remove this or risk form bot signups */

Intuit Mailchimp

Footer

Terms and conditions of sale
Data privacy notice

Stockbridge Music is a not for profit organisation with a mission to bring world class live classical music to the local community and to foster the musical education of young people.
  • Facebook
  • Twitter

Copyright © 2025 Stockbridge Music · website by Northerwood

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT